How to Say No to a Client and Do it Politely

How to Say No to a Client and Do it Politely

It can be challenging when you start a new business to say “no” to a potential client or customer. Still, there are times when saying “no” is necessary.  Saying “yes” to things you’re not adept in, don’t have time to do, or something you don’t want to do can reflect poorly on you and your business. You want positive reviews and word-of-mouth recommendations, but telling a client that you can’t do something can equal less than glowing reviews when that client speaks about you to others.

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