Entrepreneurs and business owners all understand how important customer service is to the life of their businesses. When customers are happy, businesses tend to enjoy numerous benefits. For example, according to Salesforce research, 89% of consumers are more likely to make another purchase after a positive customer service experience.
It is no wonder that more and more businesses are reinvesting their resources into better understanding and serving their customers to keep them satisfied.
Continue reading The Customer-Centric Business Model Explained at StartUp Mindset.
https://startupmindset.com/customer-centric-business-model/
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