4 Benefits of Getting a Second Phone Number for Your Small Business

So, you’ve ditched your 9-5 job to chase your dreams of starting a business. You’ve blazed through sleepless nights and endless calls. Balancing work and life can be tough, right? That’s why entrepreneurs today have a dedicated business phone line. According to Small Business Trends, 65% of small business owners reported that having a separate business number significantly improved their work-life balance and business success.

So, why not consider multiple business numbers? Many entrepreneurs are unaware of the game-changing benefits of having more than one business line. These additional numbers can help improve a business’ image, streamline communications, and manage customer interactions based on the services and needs required.

Having the right tools in place is essential for any growing business, and additional phone numbers are a perfect way to boost your communication strategy. Let’s dive into the four main benefits.

1. Stand out locally and nationally with toll-free and local numbers

One of the best ways to grow your business is to expand your customer base, and you can expand your business reach by engaging both local and national audiences. Acquiring toll-free numbers for non-local customers can increase your brand awareness, allowing your business to appeal to audiences far and wide.

At the same time, separating local and national numbers can help foster trust and relatability within your immediate community. This dual approach allows your business to be seen as both expansive and community-focused simultaneously – allowing you to draw a diverse clientele.

 

2. Dominate multiple local markets with local numbers

Having multiple local numbers also allows you to penetrate various local markets, each with its own designated local number. This makes it easier for your business to cater to the specific needs and preferences of customers in different regions, tailoring your services and communications accordingly.
For instance, if your business is based in Boston and plans to expand to New York, having both the 617 and 212 area codes to serve customers in each city will be crucial to the success of your growth.

By establishing a local presence, you’ll be able to engage with your customers with a more personal touch, fostering stronger relationships and improving customer experiences.

3. Empower your team to manage their own clients

As your business expands, so does your team. This is where having multiple business numbers comes in handy. You can empower each team member with their own designated business number, giving them independence to manage their clients. This supercharges efficiency and makes for a more smoothly run business as your team members have autonomy in handling their own clientele.

On top of that, customers will have a direct go-to person for all their customer service needs, driving customer satisfaction. This level of personalization and accessibility is essential in building brand loyalty as your customers feel valued and taken care of.

4. Launching a business with a friend? Port multiple numbers and contacts

Starting a venture with a friend or coworker? Port all your contacts together with that of your partner’s and watch your business grow. You can transfer all your contacts to the new provider without having to notify your customers since the phone number is still the same.

By porting multiple numbers, you and your business partner can jointly manage your clientele seamlessly and leverage existing relationships, giving your new business a head start.

Expand your reach with Grasshopper’s business phone solution

At Grasshopper, we do everything we can to set small businesses up for success, which is why we make adding phone numbers a breeze. Here’s how Grasshopper can supercharge your communication.

Grasshopper makes selecting a toll-free or local number a snap

Choosing a toll-free or local number with Grasshopper is easy. With a variety of options at your fingertips, you can choose from our vast inventory of vanity, local, and toll-free numbers. At an additional cost of only $10/month, existing customers can add business numbers anytime without having to change their current plan.

Grasshopper streamlines number porting

Already have a phone number you like? With Grasshopper, you can easily transfer your existing phone number and contacts to our platform for free. We make it effortless to bring your existing contact numbers on board, ensuring a smooth transition without losing a single contact.

Unlock business success with Grasshopper

Regardless of your business size, you can still take on the big players. On top of all the operational efficiencies from additional business numbers, your company will also look, feel, and sound impressive. Communication is the name of the game, and we at Grasshopper want you to be the best at it.

From improving your market presence with toll-free and local numbers to empowering employees and partners with dedicated lines, Grasshopper is at your service, providing essential support as you journey toward success.

Experience the benefits of one phone, multiple numbers today. Try our 7-day free trial now.