In 2011 Marguerite Zabar Mariscal was an intern at Momofuku (@momolongplay). By age 30 she became CEO for the groundbreaking restaurant company. Watch this interview to learn about playing the long game, finding strategic partnerships, new restaurant technology, and not being obsessed with perfection.
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CHAPTERS:
[01:25] – Marguerite Mariscal 2-Minute Drill
[10:58] – Working with Goldbelly
[17:52] – Toast and Momofuku Partnership
[26:43] – Momofuku’s Retail Expansion Strategy
[34:56] – From Intern to CEO
Marguerite Zabar Mariscal is a Restaurant Influencer —
Born into a restaurant family, joining the industry was almost destiny for Momofuku CEO Marguerite Mariscal. But an uncanny attention to detail, and ability to navigate and mirror the high-standards of Momofuku founder David Chang, is what caused her trajectory to skyrocket.
Marguerite went from being a standout intern to being a hand-selected CEO candidate four years before even stepping into the top leadership role.
Momofuku was founded in 2004 with the opening of David Chang’s Momofuku Noodle Bar in New York City. Credited with “the rise of contemporary Asian-American cuisine” by the New York Times and named the “most important restaurant in America” by Bon Appétit magazine, Momofuku has restaurants in the United States and Canada as well as a line of restaurant-grade products for home cooks.
In a 2019 New York Times feature article, Momofuku founder David Chang heaped praise upon his CEO saying, “She’s the only person I’ve ever felt comfortable giving complete carte blanche to, in terms of what Momofuku looks like and what it should be.”
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Marguerite Mariscal has taken the mantle at Momofuku and continued to run with it. Spending time as Social Media Manager, Director of Communications and Design, Chief of Staff, and Creative Director, she has an intimate knowledge of ins and outs of the Momofuku brand. Her influence on Momofuku is ever-present and palpable in each restaurant and product.
“It was social and design, like the two things that I was really obsessed with,” the CEO says of her passions within Momofuku on the Restaurant Influencers podcast hosted by Shawn P. Walchef of https://calibbq.media. “I think they were all things that other people didn’t necessarily want to do. So it became my pet project.”
Though she isn’t as hands-on as she was when she used to change the font on the company’s menus and websites, Mariscal still admits to dabbling in the self-described “fun stuff” as much as possible.
Much like the early innovations and forward-thinking that caused Momofuku to become world famous, a similar approach is now being taken to ensure that the brand’s place at the front of the line remains solidified. Partnering with POS system (and Restaurant Influencers sponsor) Toast and other restaurant technology partners has helped greatly. That, coupled with the idea that retail products, such as their Chili Crunch and air dried noodles, don’t need to be exact replicas of the in-house restaurant variety, allows Mariscal and company to prioritize sustainable practices.
Momofuku still has plenty of room for sustained growth despite its already grand position in the marketplace. Marguerite Zabar Mariscal is proof positive that when you’re good at what you do, people can’t ignore you. That hard work and a deep understanding of your role can lead an intern to the top of the company.
EPISODE LINKS:
Momofuku Online: https://momofuku.com/
Buy Momofuku Products: https://shop.momofuku.com/
Marguerite Mariscal New York Times Article: https://www.nytimes.com/2019/08/16/business/momofuku-ceo-marguerite-mariscal.html
ABOUT Marguerite Zabar Mariscal (@mzmariscal):
Marguerite Zabar Mariscal is a phenomenon in the restaurant and hospitality industry, who has played an integral role in Momofuku becoming a household name. Beginning as an intern in 2011, Mariscal used her ability to execute founder David Chang’s vision — and her own consistently high standards — to earn the title of CEO by 2019. While under her tutelage, Momofuku has further expanded its reach into retail and at more than 2,500 locations. Mariscal has truly made an indelible impact on the Momofuku brand.
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RESTAURANT INFLUENCERS IS PRESENTED BY TOAST
Restaurant Influencers is brought to you by Toast, the powerful restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience. Toast — Powering Successful Restaurants. Learn more about Toast at https://bit.ly/3vpeVsc
https://www.youtube.com/watch?v=4jwm1n0h3T4
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