Leading Leaders – a New Roadmap

Cynthia Payne, CEO of Anchor Excellence a management and consulting firm working to bring about an aged care system framed by the lived experiences of older Australians joins Enterprise Radio. 

Listen to host Eric Dye & guest Cynthia Payne discuss the following:

1. You founded Anchor Excellence in 2018, what was your driving force?
2. You became a CEO at 33, what are 3 pivotal lessons you’ve learnt in leadership?
3. As an organisation that mentors and supports aged care facilities walk through change, how do you approach dealing with ingrained cultures that need to shift?
4. What value do you see in nurses entering the Aged Care industry, what supports are necessary for new employees to ensure they remain engaged in Aged Care?
5. In Australia the Aged Care industry has just undergone a once-in-a-lifetime review. Can you tell us about the Royal Commission in Aged Care Quality and Safety, what must change? How does Anchor Excellence facilitate this change?

Cynthia Payne is CEO of Anchor Excellence a management and executive services consulting firm. In 2021 we boast 14 leaders with a range of programs and online learning. Our whole frame is to enable leaders and bring our values to full focus. Our legacy is improved capability and improved business outcomes. be it operations, leadership, governance, strategy or compliance

I also have an extensive executive career. My previous role as CEO, SummitCare (2002-2018) a privately held aged service provider was a great basis for proven leadership, strategy and business optimisation. Under my leadership the organisation was recognised on three separate reviews for global excellence using the Australian Business Excellence Framework with a Silver in 2009, and two Golds in 2012 and 2014. In 2015 it was also recognised in the Australian Growth Awards. In 2013 I was recognised by Australian Partnerships Australia for my Chairmanship of the Arts Health Institute and in 2018 Western Sydney University recognised me with the ‘Woman of the West Award’ – Business category on International Women’s Day.

I hold an MBA, Bachelor of Applied Science in Nursing, uniquely CertIV qualified Purna Yoga teacher (800HrRYT) and I am Certified Practitioner of Balanced Scorecard. As a seasoned public speaker and MC I revel in the chance to help conferences and key events really hit the mark.

I am MAICD, Fellow of the Governance Institute Australia and Long term member of the College of Nursing and Fellow of the Manager and Leaders Institute.

Website: https://anchorexcellence.com

Linkedin: linkedin.com/company/anchor-excellence

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