Customers expect good customer service, and when you give it to them, you create loyalty in return. When you wow them and go beyond their expectations, you will leave an impression that will keep them raving about you. Five-star hotels know this and train all their staff to exceed guest expectations and keep them paying hundreds of dollars to be treated like royalty.
Creating “wow” moments not only makes your customers feel highly significant and can make you feel good about the quality of service provided.
Continue reading How to Wow Your Customers for a Successful Business at StartUp Mindset.
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